Tag Archives | Customers
When Times Are Tough Customer Service Matters

When Times Are Tough, Customer Service Matters

Why is Customer Service Important? Today, we seem to be bombarded constantly with news of the difficulties faced by business. Is it all bad news?  Certainly not.  Is there anything a businessperson can do to overcome these pressures?  Absolutely…but success in these challenging times is never easy.  As always, it demands commitment, hard work and [...]

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Increasing Profitability - Grade Your Customers

How much is your Customer Acquisition Cost?

That’s a good question, here’s another; When you have paid the customer acquisition cost, how much profit do you make from these customers? You’re in the profit business, right? Mention marketing to the average business owner and they think mainly of advertising, however there are far more cost effective and much easier ways to get [...]

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